Enable your customers to plan their store visits and enhance their customer journey with MeQue queue management system. MeQue allows social distancing while enhancing customer experience and operational efficiency with virtual queuing, appointment scheduling, and contactless online order pickups. No matter what the situation is around, we understand how important is the customer experience and that you want your customers to be safe, happy and stress-free.
Give your customers an easy, flexible and interactive appointment scheduling through any channel. Provide automated notifications & 2-way communication to avoid any onsite wait times. Ease your customer management and improve service quality.
Make customer journeys more efficient by eliminating lines & speed up transactions. Enable your customers to join the queue from any location and get real time alerts on their wait time and position wherever they are. You can predict and plan better to focus on customer needs.
There is a massive increase in shoppers who prefer to purchase online and then collect their order in store. Retailers are investing in fine-tuning their BOPIS (Buy Online Pickup In Store) services offering a frictionless experience across the board and ensuring happy customers.
MeQue queue management technology enables businesses to simplify BOPIS with its technology that enables a seamless process of virtual check-ins, scheduling, notifications, arrival tracking, queue management with customers not having to stand in the line.
MeQue curbside pickup solution provides an easy, safe and contactless way for customers to collect their orders without going into the store.
MeQue solution digitizes and streamlines the curbside pickup process enabling customers to choose a precise time for their order pickup, check-in when they arrive and stay updated with real time notifications. All this while, customers can communicate with store through a mobile app to minimize the on-site wait time at the curbside ensuring seamless experience upon arrival.
This pandemic has been a challenging time for many industries. To make it easier to adapt to the current situation and prepare for the post-pandemic world, we have integrated the "MeQue" solution with most leading commerce platforms, including SAP Commerce, Oracle Commerce, commercetools and more. This simple plugin manages your queues smartly and swiftly.
MeQue empowers your customers to plan their store visits, offer in-store or curbside pickup or join a queue remotely from anywhere instead of standing in long lines outside the store. It allows you to send real-time alerts on the go to let your customers arrive just-in-time, providing a happier and safer experience.
The predictive occupancy analytics enables the retailers to predict better, plan and equip their staff to handle the workload for increased productivity. This simple and innovative solution makes your customer journeys more efficient, creating a positive experience for both customers and the employees, resulting in increased revenue, efficiency, and customer loyalty.
Find and select store to get added to the queue.
Get information on the current wait times.
MeQue automatically queues you as you get closer.
Wait in car or roam around.
When MeQue buzzes, you can go towards the entrance.
Show the QR code to get admitted to store.
Current in-store head count.
Current queue wait times.
People interested in coming to your store.
Allowed headcount in store.
Store times.
Catchment area.
Current in-store head count.
Current queue wait times.
People interested in coming to your store.
Scan and check-in.
Scan and checkout.
Allow Exceptions.
Improve Customer
Satisfaction
Reduce On-site
Wait Times
Reduce
Walk Aways
Gain valuable
customer Insights
Boost
Staff Productivity